Weiser Door Hardware Warranty Information (2023)


Weiser Door Hardware:

Weiser Door LeversWeiser HandlesetsWeiser Deadbolts
All Weiser Welcome Home SeriesAll Weiser Elements Series

Weiser Welcome Home Series Warranty

(Video) WEISER / KWIKSET HANDLESET WON'T OPEN. LATCH NOT RETRACTING ENOUGH - SOLVED !

Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weiser Welcome Home Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its Welcome Home Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish warranty applies to all Welcome Home Series products with a Brilliance finish (Bright Brass, Bright Chrome or Satin Chrome) regardless of purchase or production date. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you).

To register a warranty claim in the USA, please return the product, freight pre-paid to:

Customer Service Weiser
19701 DaVinci
Lake Forest, CA 92610.
To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

Weiser Elements Series

(Video) How To ReKey A Weiser Lock-SmartKey Tutorial

Lifetime Mechanical Warranty - Products are warranted for a lifetime from date of purchase against mechanical failure due to faulty workmanship or materials. The warranty lasts while the original purchaser owns the lock. This warranty does not cover the finish, defects or damage arising from improper installation, incorrect product application, improper maintenance, storage, shipping, handling or normal wear and tear as determined by Weiser Inc.

Lifetime Finish Warranty - Products are warranted for a lifetime from date of purchase against finish deterioration, while the original purchaser owns the lock. This warranty does not cover defects or damage arising from improper installation, incorrect product application, improper maintenance, storage, shipping, handling or normal wear and tear as determined by Weiser Inc.

To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610. To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5.

Weiser Powerbolt

(Video) servicing (old) Weiser door knobs - How to take apart

1 Year Limited Warranty on Electronic Components
Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weisers Powerbolt Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its Powerbolt Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish Warranty applies to all Powerbolt Series products with a Brilliance finish (Bright Brass, Bright Chrome or Satin Chrome) regardless of purchase or production date. All electrical components are covered by a One Year Limited Warranty. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you).

To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610. To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

Weiser SmartScan

1 Year Limited Warranty on Electronic Components
Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weisers SmartScan Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its SmartScan Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish Warranty applies to all SmartScan products All electrical components are covered by a One Year Limited Warranty. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you).

(Video) Weiser door handle and knob failing after 4-5 months.

To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610. To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

Weiser SmartCode

1 Year Limited Warranty on Electronic Components
Lifetime Mechanical Warranty
Lifetime Finish Warranty
Weisers SmartCode Series products provide a Lifetime Mechanical Warranty that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components. Effective December 1, 2001 Weiser extends a Lifetime Finish Warranty against corrosion, tarnishing or discoloring on its SmartCode Series products. This warranty excludes scratches or abrasions, misused or abused products or products used in commercial applications. In order to qualify for the Lifetime Finish Warranty, purchaser must have a proof of purchase dated no earlier than 12/1/2001 or the product in question must have a production date stamp of 12/1/2001 or later. As an exception, the Lifetime Finish Warranty applies to all SmartCode products All electrical components are covered by a One Year Limited Warranty. These warranties last while the original purchaser lives and owns the lock. Incidental or consequential damages are excluded. (Some states do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion may not apply to you). To register a warranty claim in the USA, please return the product, freight pre-paid to: Customer Service Weiser 19701 DaVinci, Lake Forest, CA 92610.

To register a warranty claim in Canada, please return the product, freight pre-paid to: Customer Service Weiser , 3980 North Fraser Way, Burnaby, BC V5J 5K5. Weiser will repair or replace the lock, or refund the purchase price (if it is not practical to repair or replace). You will be responsible for the removal of the old lock and reinstallation of the new one. This warranty provides you with specific legal rights and you may also have other rights that vary from state to state.

(Video) How to repair broken Weiser knobs that won’t unlock

FAQs

How do I claim my Weiser warranty? ›

Proof of purchase (copy of the receipt or barcode) is required to get a warranty claim started. (Warranty covers the original purchaser of the Weiser product). Call us at 1-800-501-9471 and a Consumer Service Representative will be more than happy to assist you.

Is Weiser lock still in business? ›

Weiser will continue to address your needs with innovative, quality products, a focus on fashion and style, exceptional customer service and a commitment to “go the extra mile”. After all, we have a second century to build!

Why is my Weiser lock not working? ›

Use a fresh set of batteries and perform the door handing process. If the latch does not extend or retract, and the lock does not beep, press each individual key on the keypad (one at a time) and listen for beeping sound. If no beeping is heard, this is a keypad error.

Is Weiser owned by Kwikset? ›

Kwikset is part of Hardware and Home Improvement (HHI), a major manufacturer and supplier of residential locksets, residential builders' hardware and faucets with a portfolio of renowned brands, including Kwikset®, Weiser®, Baldwin®, National Hardware®, Stanley®, FANAL®, Pfister™ and EZSET®.

How do you fix a loose Weiser door handle? ›

Look around the collar on the doorknob, and identify the set screw that is threaded into the collar. This screw may be a flathead screw, a Phillips-head screw, or sometimes a recessed hex-head screw. Use whichever screwdriver or wrench is appropriate to tighten this screw and firm up the doorknob's grip on the spindle.

Do Weiser locks have a lifetime warranty? ›

Weiser Electronic Lock Warranty

Weiser's electronic products provide a “Lifetime Mechanical Warranty” that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components.

Are Weiser locks made in China? ›

Baldwin, Kwikset, and Weiser were recently acquired by Wisconsin-based Spectrum Brands. Residential products are currently manufactured in North Carolina, Texas, Mexico, and in China.

What is the highest rated door lock? ›

  • BEST OVERALL: Kwikset Juno Keyed Entry Door Knob.
  • RUNNER UP: Schlage Encode Smart Wi-Fi Deadbolt.
  • BEST BUDGET: Schlage B60N 619 Single Cylinder Deadbolt.
  • BEST SMART: August Wi-Fi Smart Lock.
  • BEST TOUCH SCREEN: Yale Assure Lock SL, Wi-Fi Smart Lock.
  • BEST FINGERPRINT ACCESS: eufy Security Smart Lock.
25 Aug 2022

How do you fix a lock that doesn't work? ›

Dirt and dust can sometimes find its way into a lock and build up over time. This can clog up the locking mechanism making it difficult to turn. You can apply some graphite spay or silicone based lubricant in the lock, put the key back in and turn it a few times.

Which is better Weiser or Schlage? ›

When it comes to quality, security and style, both brands go hand in hand. Their traditional lines of door hardware are equally secure and durable. Weiser has become more popular for its high-quality residential locks, whereas Schlage is more popular for its durable commercial door hardware.

Which company main door lock is best? ›

We recommend Ozone, Godrej, Dorset, Atom, Yale, Milano, Spider, IPSA, and McCoy 8M as Top 10 door lock brands.

Which brand of lock is the best? ›

Below are the top 10 most trusted door lock brands.
  • Kwikset. Kwikset has been one of the most common lock brands in the United States. ...
  • Schlage. When you visit a home improvement store, chances are you will come across Schlage locks. ...
  • Baldwin. ...
  • Yale. ...
  • Corbin Russwin. ...
  • Mul-T-Lock. ...
  • RR Brink. ...
  • Medeco.
5 Apr 2022

Why has my door handle gone floppy? ›

Try loosening off the fixing screws on the handle back plates or roses. If the handles now work properly, there is most likely a binding or misalignment problem. The mechanism at the back of the handle (where the spindle is inserted) can often slightly protrude from the rear face of the back plate or rose.

Why do my door handles keep coming loose? ›

Wear and tear of time can cause the door handle or doorknob to become wobbly or loose so that it needs adjustments to be made tight again. It is an older mechanism and has been subjected to a build-up of dirt, dust and other pollutants that may affect the operation of the handle or lock.

Why is my door handle wobbly? ›

Reasons Doorknobs or Handles Become Loose

It is aged and subjected to buildup of dirt, dust and other pollutants that hinders the operation of the handle or lock. It has a loose or missing screw in the door plate. The door handle's locking mechanism might be malfunctioning.

What is the Weiser master code? ›

The lock is programmed with the default mastercode 0-0-0-0. Replace this with a code of your own. The mastercode must be 4-10 digits. Keep door open and unlocked during programming.

What is the plate behind a door knob called? ›

BACKPLATE OR ROSETTE

It is called a backplate, as this is the plate behind the lever or the knob. A backplate is also known as a rosette or rose if it is circular in shape.

What is the plate behind a knob called? ›

Trim: Sometimes called a rose, the trim is a decorative plate attached to the door under the knob or lever.

What is the metal part of a door knob called? ›

Spindle: A metal bar that you insert through the latch and handle. The spindle connects the handles on either side of the door and allows the latch bolt to operate. Strike Plate: A metal plate that you will fix to the inside of the door frame.

Can you take apart a door knob? ›

Remove Your Door Knob

Locate the hole underneath the doorknob shaft. You should see a tiny slot or hole. Push the tip of a narrow screwdriver into the hole. Tug on the knob and it will slide right off.

Can you replace the inside of a door knob? ›

There's no reason why you should have to call a handyman to replace an old or faulty doorknob. With the right tools and know-how, you can replace an interior doorknob yourself. To replace the knob, you'll need to remove the old doorknob and substitute it with a new one.

How long should door locks last? ›

It's common to believe a door lock will always work. Even hardware store-quality locks can operate for decades, depending on the amount of usage. Most residential locksmiths agree the average lock's lifespan is about seven years.

Does lock and lock have a warranty? ›

This product is guaranteed to be free from defects in materials and workmanship under normal household use for the lifetime of the product. LocknLock promises the original purchaser to replace any defective item for the lifetime of the product.

How often do locks need to be replaced? ›

Over time, they will need replacing so that they can function correctly, without any problems and to the latest home security standards. It is recommended that you change your locks at least every 7 years, however, you can change them more frequently for your peace of mind or to simply upgrade.

What is best brand of door knob? ›

Elevate Your Doors With the Best Door Knobs of 2022
  • 1 Copper Creek Privacy Door Knobs.
  • 2 Amazon Basics Tulip Door Knob.
  • 3 Kwikset Pismo Dummy Door Knob.
  • 4 Honeywell Classic Door Knob.
  • 5 Schlage Plymouth Door Knob.

What door locks are made in the USA? ›

Top Lock Manufactures in the USA
  • Dormakaba Group USA. Indianapolis, IN. $2.5 Billion.
  • Kwikset Corporation. El Toro, CA. ...
  • Allegion. Carmel, IN. ...
  • Schlage Lock Company. Colorado Springs, CO. ...
  • Baldwin Hardware Corporation. Wyomissing, PA. ...
  • Micro Plastics, Inc. Flippin, AR. ...
  • DoorKing, Inc. Inglewood, CA. ...
  • TriMark Corporation. New Hampton, IA.

Are any locks Made in USA? ›

Wilson Bohannan padlocks have always been made in America. We employ Americans who are among the finest workers in the world, and keep all of our revenue from the business in America.

What is the toughest lock to pick? ›

1) EVVA MCS

Each key has a complex rounded shape, this coupled with the magnetic element makes it an extremely hard lock to pick. The only way to gain access to the door would be for the key to be cloned, and in that case, a master locksmith would need to get their hands on the original key.

What is the most secure lock for a front door? ›

Deadbolt door locks are the most secure type of key lock and are usually used on a home's exterior door. Available in single- and double-cylinder styles, deadbolts are rated according to their strength from Grade 1 to Grade 3.

What locks are unbreakable? ›

ABUS Granit™: one of the world's most secure padlocks with a tensile resistance of over six tonnes. Granit locks have a tensile resistance of over six tonnes, making it almost impossible for attackers to release the shackle from the lock body by force.

What happens if warranty is not honored? ›

Sue in Court

When your warranty company refuses to honor the terms of a warranty, you may have a claim for breach of contract. The amount allowed in small claims varies from state to state, but for most products, you can sue in small claims court.

How do I enter a Weiser code? ›

Weiser Lock
  1. Press the program button.
  2. Enter a new 4-8 digit user code.
  3. Press the lock button.
  4. If successful, the keypad will flash green once and you will hear 1 beep (if switch #3 is on).
  5. If unsuccessful, user code may already be programmed or maximum of 30 user codes have been programmed.

What is the master code for Weiser? ›

The lock is programmed with the default mastercode 0-0-0-0. Replace this with a code of your own. The mastercode must be 4-10 digits. Keep door open and unlocked during programming.

How do I get an honor warranty for my company? ›

Send a letter to the manufacturer by certified mail requesting a return receipt so you know they received it. Your letter should demand the repairs promised in the warranty. If that doesn't work, report the companies to the Federal Trade Commission and the Texas Attorney General.

Is a warranty valid without a receipt? ›

The receipt is all you have to determine warranty coverage, and without it, no warranty repair can be offered.

What's not covered under warranty? ›

Home warranties also typically do not cover things such as: Cosmetic defects, such as scratches or dents to kitchen appliances. Damage from pests. Improper installation, misuse, or neglect.

How do I know if my warranty is still valid? ›

Summary. If you are unsure about your warranty coverage don't worry, because you can check if your vehicle is still under warranty. Find your VIN number, get your mileage, and call a dealership to see if your car is still covered.

How do I reset my Weiser door lock code? ›

Weiser Lock reset:

Press and hold the program button while reinserting the battery pack. Hold the program button for 30 seconds until the status LED flashes red. Press the program button again. The lock has been reset when the LED flashes green.

How do you reset a door lock code? ›

You just need to follow the 5 easy steps to change the code.
  1. Step 1: Make sure that the door is open and unlocked. ...
  2. Step2: Touch the Keypad & Enter Codes. ...
  3. Step3: Enter *+01+# ...
  4. Step4: Enter Old Master Code +# ...
  5. Step5: Enter New Master Code. ...
  6. Step6: Repeat to Enter New Master Code.
30 May 2022

Is Weiser lifetime warranty? ›

Weiser's electronic products provide a “Lifetime Mechanical Warranty” that covers all defects in material and workmanship. This warranty excludes locks that have been damaged by installation contrary to our written instructions or modified with non-Weiser components.

Why is my Weiser door lock beeping? ›

Low battery. Replace batteries. Keypad flashes green with continuous beeping sound for two seconds.

Is Weiser the same as Schlage? ›

Weiser has become more popular for its high-quality residential locks, whereas Schlage is more popular for its durable commercial door hardware. However, both brands have a huge selection of locks that come in all kinds of styles and offer different levels of security.

How long does a company have to replace an item under warranty? ›

In most cases, thirty days is considered to be a reasonable time for repair under warranty. If the company fails to address the problem, you may have a valid claim for small claims court. It is important to remember that you will not have legal representation in small claims court.

How long is the manufacturer's warranty? ›

How long does a manufacturer warranty last? Warranty coverage starts at the date of purchase and varies by model year and car manufacturer. Typically, bumper-to-bumper warranties last for 3 years or 36,000 miles, while powertrain coverage lasts for 5 years or 60,000 miles.

How long does a company have to fulfill a warranty? ›

Generally, there is no specified duration for implied warranties under state laws. However, the state statutes of limitations for breach of either an express or an implied warranty are generally four years from date of purchase.

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